RTS for Drivers Privacy Policy

 

Privacy Policy

RTS for Driver (Rovelinks Travels Ltd)

Effective Date: 26 april 2026

1. Introduction

RTS for Driver (“we”, “our”, “us”) is the official driver application for RTS Luxury Rides, designed for approved drivers to manage assigned chauffeur rides.

We are committed to protecting your privacy and ensuring transparency about how your information is collected and used.

2. Information We Collect

a. Account Information

When you log in or are registered as a driver, we may collect:

  • Full name

  • Email address

  • Phone number

  • Profile photo

b. Location Data

We collect location data while the app is in use to:

  • Display pickup and drop-off locations

  • Enable navigation

  • Track trip progress

We do not track location in the background unless explicitly required for an active ride.

c. Ride and Usage Data

We collect information related to your activity in the app, including:

  • Ride details (pickup, destination, timestamps)

  • Trip duration and distance

  • Ride status updates

d. Communication Data

If you use in-app calling or messaging features:

  • Call-related metadata may be processed

  • No call recordings are stored

e. Device & Technical Data

We may collect:

  • Device type

  • Operating system version

  • App version

  • Push notification token

3. How We Use Your Information

We use your data to:

  • Assign and manage ride bookings

  • Enable navigation and trip tracking

  • Communicate ride updates

  • Send notifications (ride requests, alerts)

  • Improve app performance and reliability

4. Payments

RTS Driver does not collect or store payment card information.
All payments are handled securely through third-party services (e.g., Stripe).

5. Data Sharing

We do not sell your personal data.

We may share data with:

  • Passengers (limited to ride-related info such as name/contact)

  • Service providers (e.g., Firebase, Google Maps)

  • Legal authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including secure servers and encrypted communication.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request correction

  • Request deletion of your account

To request account deletion, please contact us at the email below.

9. Account Requirement

RTS Driver is a restricted-access application intended only for approved drivers.
Authentication is required because all features are tied to driver-specific ride assignments and operational data.

10. Third-Party Services

We use trusted third-party services, including:

  • Firebase (authentication, messaging, analytics)

  • Google Maps (location and navigation)

  • Stripe (payments processing)

These services may process data in accordance with their own privacy policies.

11. Children’s Privacy

This app is not intended for individuals under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or requests, please contact:

Email: support@rovelinks.com
Company: Rovelinks Travels Ltd

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