RTS Privacy Policy

 

Privacy Policy – RTS Luxury Rides

Effective Date: 16-April-2026

RTS Luxury Rides (“we”, “our”, “us”) operates the RTS Luxury Rides mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Profile photo

b. Location Data

We collect precise location data to:

  • Provide ride booking services

  • Show pickup and drop-off locations

  • Improve route accuracy

c. Payment Information

We use third-party payment providers (e.g., Stripe) to process payments. We do not store your full payment details on our servers.

d. Device Information

  • Device type

  • Operating system

  • App usage data

e. Communications

Messages and calls made through the app (including voice calls via third-party services) may be processed to provide service functionality.

2. How We Use Your Information

We use your information to:

  • Provide and manage ride services

  • Process payments

  • Communicate with you

  • Improve app performance and user experience

  • Send notifications (e.g., ride updates, alerts)

  • Ensure safety and prevent fraud

3. Sharing Your Information

We may share your information with:

  • Drivers or service providers (for ride fulfillment)

  • Payment processors (e.g., Stripe)

  • Cloud services (e.g., Firebase by Google)

  • Legal authorities if required by law

We do not sell your personal information.

4. Data Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent (where applicable)

To exercise these rights, contact us at the email below.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

7. Third-Party Services

Our app may use third-party services including:

  • Google Firebase (authentication, database, notifications)

  • Stripe (payments)

  • Google Maps (location services)

  • Agora (voice calling)

These services have their own privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.

10. Contact Us

If you have any questions, contact us at:

Email: support@rovelinks.com
Website: https://rovelinks.com

© RTS Luxury Rides. All rights reserved.